Track Your Order

Tracking · After-sales service

Track your order

Enter your order number and email, and we'll tell you where your parcel is.

Find your parcel

Your order number is in your confirmation email (format #EC1234 or EC-1234).

Already received a Post.ch tracking number? Direct tracking on post.ch →

How it works

From your click to your letterbox, in 4 quick steps.

1

Confirmation

Instant email with your order summary and an EC-XXXX number.

2

Preparation

Your parcel is packed within 24 hours on weekdays. No mention of the contents.

3

Post.ch dispatch

You'll receive your tracking number by email. Real-time tracking via Swiss Post.

4

Delivery

24-48 hours after dispatch, your parcel arrives directly in your letterbox.

While you wait

Discover kisskiss.ch

easycondom is part of the kisskiss family: a wider world to explore intimate well-being for two. Curiosity welcome, zero pressure.

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